John Ballard is a Principal Program Manager with the System Center Cloud and Datacenter Management engineering team. His areas of responsibility include System Center IaaS API (Service Provider Foundation) and end-to-end service provider administration, which is unique to the use of Microsoft Azure Pack IaaS services based on System Center management capabilities. Prior to System Center, John, also worked in the Cloud and Enterprise Division at Microsoft as part of the program management team that created the BizTalk Server product, and served in that role through 4 major releases. John has been with Microsoft for 18 years as a developer and program manager, in a mix of product development and IT/Operations roles.