Michael Harewood is a Senior Systems Administrator for the Global Infrastructure Services group within ABM IT. ABM IT provides all technology services for ABM Industries, a publicly traded company with annual revenues of $5 billion, operating in more than 350 offices worldwide with 120,000 employees. Mike and his team are responsible for all datacenter operations and escalated issues. His career started out as a help desk associate at a small home warranty company based in Florida in which he worked his way up to a systems administrator. Although he has a Bachelor’s Degree in Industrial Design, his love for computers kept him in the field of IT. He currently lives in the Atlanta area and enjoys snowboarding, dirt biking, Xbox, and quality time with his family.