Mike has been in the service delivery business for the past 21 years. Mike has been with Microsoft since 2003 and joined as part of the acquisition of a Web Conferencing start-up, PlaceWare. Prior to PlaceWare, Mike was Vice President of Service operations at several start-ups and entered the world of start-ups from Visa International where he was the Vice President of Engineering. Mike holds a Bachelor of Science degree in Decision Sciences from George Mason University. For the past 6 years Mike has been participating in Microsoft's move to services including Live Meeting (formerly PlaceWare), Exchange Hosted Services and most recently Microsoft's Business Online Services which includes Exchange, SharePoint, Live Meeting and very soon OCS. Outside of work Mike enjoys cooking, travel and a wide range of sports.