Premal Gandhi

Premal Gandhi
Currently working as the support representative within the Product team helping develop solutions to key pain points reported by customers and partners. In the past: * Developed several diagnostics packages for Lync/Skype suite of products including The Remote Connectivity Analyzer. * Initiated and Lead the LyncMD series of Troubleshooting articles on NextHop and the PSLP Troubleshooters. * Key contributor to the Feedback engine used within Lync/Skype team.