Scott A. Helmers is a Microsoft Most Valuable Professional (MVP) for Microsoft Visio and is the primary Visio expert at Experts-Exchange.com. The author of three books from Microsoft Press, Visio 2013 Step by Step, Business Intelligence in Microsoft® SharePoint® 2013, and Visio 2010 Step by Step (refer to www.VisioStepByStep.com), he has taught thousands of people to use Visio and other technologies more effectively. He has also helped companies create custom Visio add-ins to enhance organizational efficiency and employee productivity. Scott is a Partner at the Harvard Computing Group, a software and consulting firm that assists clients with understanding and implementing business process solutions. He is a co-inventor of TaskMap (www.taskmap.com), a Visio add-in that allows anyone to document, analyze, and improve all of the important aspects of any business process. When not working or spending time with his family, Scott can usually be found on his bicycle or working with a local community theater company.