Session
Power in the Customer Experience: How King County used Dynamics 365 and Power BI to Build a CX Program
with Brittany Carter
Has your customer experience been impacted due to the COVID-19? This session will cover how a local government at the epicenter of the COVID-19 pandemic uses the Power Platform to monitor customer issues, request customer feedback, and illustrate powerful data visualizations to drive organizational business decisions.
Has your customer experience been impacted due to the COVID-19? This session will cover how a local government at the epicenter of the COVID-19 pandemic uses the Power Platform to monitor customer issues, request customer feedback, and illustrate powerful data visualizations to drive organizational business decisions.
Video URL
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