Programming SCSM with C# and Visual Studio
In this demo-packed session, you explore the depths of customizing Service Manager with Dieter Gasser. He will walk you through real-world scenarios of using advanced customization techniques with C# and Visual Studio to build and customize classes, forms, workflows and console tasks in Service Manager. Dieter will also discuss best practices, recommendations and processes you follow when customizing Service Manager. You will learn how to plan for customizing Service Manager for business processes and how to transform your plans into custom solutions.