Enterprise Service Level Monitoring at Queensland Department of Communities
Play Enterprise Service Level Monitoring at Queensland Department of Communities
Hear first hand from the customer, QLD Dept of Communities and their solution partner, Data#3 about how they implemented enterprise wide end-to-end service monitoring as part of a wider Systems Management project. The session will discuss the following solution components using demos from the actual production environment: • SCOM 2007 R2 including the Cross-Platform Extensions for Solaris monitoring • SLA Dashboard 2.0 Solution Accelerator for executive SLA reporting and tracking • Quest Management eXtensions (QMX) add-ons for monitoring non Windows systems and network devices, including VMWare ESX, F5, Juniper, Oracle, WebSphere, EMC and Cisco. • saVision LiveMaps for Geographical visualisation of monitoring data, business application modelling and Network Operations Centre Live Dashboarding • Opalis IT orchestration for process / notification / alert workflow and integration with other IT tools • Detailed monitoring of Cisco, HP and APC network devices using free Community based management packs • SCCM 2007 Dashboard for presenting both Ops Mgr data and ConfigMgr data...