Hear first hand from the customer, QLD Dept of Communities and their solution partner, Data#3 about how they implemented enterprise wide end-to-end service monitoring as part of a wider Systems Management project. The session will discuss the following solution components using demos from the actual production environment:
• SCOM 2007 R2 including the Cross-Platform Extensions for Solaris monitoring
• SLA Dashboard 2.0 Solution Accelerator for executive SLA reporting and tracking
• Quest Management eXtensions (QMX) add-ons for monitoring non Windows systems and network devices, including VMWare ESX, F5, Juniper, Oracle, WebSphere, EMC and Cisco.
• saVision LiveMaps for Geographical visualisation of monitoring data, business application modelling and Network Operations Centre Live Dashboarding
• Opalis IT orchestration for process / notification / alert workflow and integration with other IT tools
• Detailed monitoring of Cisco, HP and APC network devices using free Community based management packs
• SCCM 2007 Dashboard for presenting both Ops Mgr data and ConfigMgr data...