Service Manager and Orchestrator, the Perfect Partnership

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Description

This session will provide real world examples of why Orchestrator should always be included in a Service Manager implementation. Service Manager delivers native workflow capabilities, however many additional features can be realised with the combination of Orchestrator runbooks. During this session, expect to see examples of Service Request automation, complex approval processes, related item archiving and a few more. These are all real world solutions we have developed to overcome customer problems.

Day:

3

Level:

300

Session Type:

Track Session

Code:

MDC324B

Room:

Arena 1B

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