There's a saying that you can't judge a book by its cover. And when it comes to Microsoft Dynamics CRM, that is certainly the case. Join CRM Senior Product Manager, Nikhil Hasija, as he demonstrates how the latest version of Microsoft Dynamics CRM can drive down your development costs, significantly improve your deployment timelines, and provide you a flexible platform from which to launch applications that extend far beyond traditional customer relationship management. You'll see first-hand how other developers are using Microsoft Dynamics CRM 4.0 to quickly deliver greater value to end users, and increase their personal contributions to their organizations.