Privacy: The Why, What and How

Which data breach did you read about this week? Seems like you can't scan the news without reading about yet another lost laptop, compromised database or stolen identity. Privacy is suddenly becoming a necessary element of conducting business. It's mostly viewed as a cost, and indeed that's true: new government regulations around the world have begun to impose strict and complicated privacy requirements on businesses. But might there also be ways privacy could become a business enabler, perhaps providing competitive differentiation? What kinds of privacy policies, procedures, tools and techniques are useful? How should people implement these? What's the link between security and privacy anyway - are they complimentary or in opposition? Steve Riley provides some answers to these and other thorny issues related to privacy.