Advanced SIP-Based Solutions Built on the Microsoft Unified Communications Managed API 3.0 and Microsoft Lync Server 2010

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Description

Get an overview of the capabilities of the new UC Managed API 3.0 and its key target scenarios, including contact center and building a voice assistant for mobile users. We will walk through how to implement anonymous and authenticated web chat and presence aware skill-based routing, examine the concept of audio routes, and look at how to use UC Managed API to access resources via the telephone.
For more information, check out this course on Microsoft Virtual Academy:

Day:

40

Code:

UNC307

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For more information, check out this course on Microsoft Virtual Academy:

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