The Lync Developer Platform Demo Fest
Lync is an incredibly powerful product. Yet even more powerful if you start integrating it into your business and use communications to help you be more efficient. IT Pro or developer, this session will inspire you with dozens of ideas how to use Lync beyond what you know already, by giving a series of demos of applications and real life stories of the impact that the applications show have had with customers. Applications that integrate Lync in your own software, how to leverage presence and click to communicate from within your app. How to send automatic notifications via Lync as well as via the PSTN. How to find the right people at the right time leveraging Lync. How to transform your customer care, both internally as well as for external customers, with IVR and ACD like applications. How to integrate Lync calls in your customer facing website and in your mobile apps. This session shows a series of great demos you can implement today!