When CRM 2011 Goes Viral
Microsoft Dynamics CRM has come a long way over the years. As organisations use the platform to its full potential as an XRM system, they are wanting their internet facing portals to be integrated with Dynamics CRM. In this session we will demonstrate how a grants management solution was built on top of Microsoft Dynamics CRM 2011. A platform independent internet facing portal accessing CRM was created to allow customers to submit and follow-up on their applications.
During the demonstration we'll go over the steps to build a portal from scratch starting with the data layer connected to CRM 2011, to the business logic, and to the MVC 3 web front end using the latest Razor engine along with a Silverlight Bing map.
The goal of the presentation is to share a customer experience using Dynamics CRM to solve a business requirement while showing how CRM can be used as an XRM system and how easy it is to build extra layers/portals that can be accessed from any system including mobile devices such as an iPad.