With the economic crisis and unstable energy prices, corporations are focused on cost cutting, while maintaining their competitive edge by transforming ideas into value and delivering to their customers. Unified communications solutions have proven their ability to help organizations reduce operating costs of travel, telecom and IT, while enabling them to improve business outcomes in a more sustainable way. And, as unified communication technologies mature, the focus is shifting from making a business case for Unified Communications to concrete and tangible deployment issues. Unified Communications is still relatively complex complexity and an overall lack of industry experience means that organizations will have to plan UC initiatives carefully. Join us in this session to discuss how different organizations are planning for UC initiatives, hear about lessons learned from pilots and deployments, as well as how different IT organizations are skilling up for UC.