Management: Archiving, CDR, and QoE Monitoring in Microsoft Office Communications Server 2007 R2

Download this episode

Download Video

Description

Learn about how CDR (Call Detail Records), QoE (Quality of Experience) Monitoring, and IM Archiving work in Office Communications Server 2007 R2, and how to leverage the data to optimize end-user experience and to generate custom usage reports to enable business processes and compliance (call activity details, Return of Investment analysis, etc.) This talk covers architecture, deployment considerations, database schema, SQL queries, and other tools you can use to query and filter archived and monitoring records.
For more information, check out this course on Microsoft Virtual Academy:

Day:

0

Code:

UNC306

Embed

Format

Available formats for this video:

Actual format may change based on video formats available and browser capability.

    The Discussion

    Comments closed

    Comments have been closed since this content was published more than 30 days ago, but if you'd like to send us feedback you can Contact Us.