This session is born of the hard lessons learned from years of working with diverse companies using metrics to improve their software development processes. Come learn from my successes and be warned by my failures. This session covers what makes an effective metric,the pitfalls in designing metrics,and the basic principles for using metrics appropriately. We cover many general principles,but dive deeply in the metrics needed for lean and agile software practices,using Kanban and Scrum as our representative methodologies. You’ll leave with a number of good metrics and how to collect them,and more importantly,you’ll leave with a deepened understanding of why measuring the right things is critical,and how to measure those things. For instance,there’s one highly effective metric that can turn a frantically busy and harried team into a team that will deliver more value without feeling overworked! We even lay to rest some enticing,but ultimately harmful,measures like efficiency. In fact,I show you how reducing efficiency can dramatically improve productivity! (Sound impossible? It’s not,and once you’ve seen how,you’ll never look at efficiency the same way again.) Don’t miss this session.