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Microsoft Lync™ 2010 delivers unmatched tools for monitoring system health and performance across all platform capabilities in real-time as well as long term trends. The Microsoft Lync™ SCOM pack and the Lync™ Monitoring Server Reports provide access to detailed information on Call Detail Records (CDRs) which allow admins to monitor system usage,and performance for billing,regulatory,risk management and ROI purposes as well as assessing the performance of the deployment with regards to call diagnostics,Quality of Experience (QoE) for audio/video and to enable end-user troubleshooting. This session covers a deep dive on how these tools come together to simplify day to day tasks for administrators,and how they enabled the Lync™ team deliver its highest quality release yet.
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