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This session presents supported upgrade scenarios, recommends upgrade best practices, explains tools, documents and resources that will help you upgrade a Service Manager 2010 production installation to Service Manager 2012. In addition, do you have a bunch of Opalis Policies that you need up and running in Orchestrator? Have you hesitated to migrate away from OIS? Would you like to know some tips/tricks to ensure the transition goes smoothly? Whether you are a beginner or expert, join us for a discussion on what to look out for, what will be easy, and what will take some planning when migrating from "Policy" to "Runbook" in System Center 2012 - Orchestrator. #TEMGT325
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