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Case of the Unexplained 2012: Windows Troubleshooting with Mark Russinovich

1 hour, 11 minutes, 13 seconds


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Slides (view online)

Come hear Mark Russinovich, the master of Windows troubleshooting, walk you through step by step how he has solved seemingly unsolvable system and application problems on Windows. With all new real case studies, Mark shows how to apply the Microsoft Debugging Tools and his own Sysinternals tools, including Process Explorer, Process Monitor, to solve system crashes, process hangs, security vulnerabilities, DLL conflicts, permissions problems, registry misconfiguration, network hangs, and file system issues. These tools are used on a daily basis by Microsoft Product Support and have been used effectively to solve a wide variety of desktop and server issues, so being familiar with their operation and application will assist you in dealing with different problems on Windows.

For more information, check out this course on Microsoft Virtual Academy:

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  • I can't see the link to the video.

  • DatSureDatSure He who play in root kill tree. - Sun Tsu

    I don't see the video, can someone direct me to it please?  Thanks.

  • Andrew Richardswindev Andrew Richards

    It still may need encoding. I'm following up with the C9 team.

  • rosstafarianrosstafarian

    windev, any news on this video? Still don't see it up

  • coolgeekcoolgeek

    When will be this video uploaded?. Can't wait to see it. Mark russinovich is the best. Please upload ASAP.

  • mocoolmocool

    Big fan of mark. Please make this video avialable quickly

  • Andrew Richardswindev Andrew Richards

    I pinged the C9 team late Friday night but I think they were flying back to Seattle then.  No word yet.  I'll ask in person on Monday morning when I'm in the studios.

  • NielsNiels

    I see the video, but can't access the slides. Aren't they up yet, of is it a wrong link?

  • I have downloaded video (MP4) successfully an hour ago. Another great video from Mark. The latest Process Explorer has new features. Posting it as FYI.

  • "That's really cool that you use Bing".

    "Actually this is a new machine and I haven't changed it yet".

    That was actually funny enough that I actually laughed out loud.

    Another good Case of the Unexplained.  I always learn something new regarding Process Mon and Process Explorer when watching his videos.

    Was hoping to see one of the cases I've sent in, but alas, no :o(

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