Building Resilient Services: The Journey to Failure Mode and Effects Analysis (FMEA) at Microsoft
The popularity of cloud computing continues to rise, and customers expect those services to be available 24/7. In this session, we discuss the work Microsoft is doing to improve the reliability of the services we deliver to our customers. Topics covered include the cultural shift required for teams moving from box products to online services, fundamentals for teams to consider when designing online services, and thoughts on what it takes to apply failure mode and effects analysis successfully across large engineering organizations.
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