Transform Fortune 100 IT Organizations Using IT Service Management with Microsoft System Center 2012 R2 and Office 365

Play Transform Fortune 100 IT Organizations Using IT Service Management with Microsoft System Center 2012 R2 and Office 365
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Description

Learn about a global deployment of IT Service Management for over 200,000 users and 30,000 servers, transforming the business for the cloud using System Center, Office 365, and Microsoft Business Intelligence. We walk through the approach, lessons learned, and the techniques for success. Get a glimpse of a Service Manager deployment processing millions of requests per year. These business and technology techniques will help you to plan your deployment, build the right technical framework, and deploy in a way which leads better IT visibility, process improvement, and automation. This session shows you how ITIL concepts will translate into a real-life implementation with stunning results

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