Coffeehouse Thread

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Flippant Remarks about David Berlind's "Microsoft's patchwork mess"; ZDNet; Download.Ject;

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  • User profile image
    rasx

    ZDNet Executive Editor, David Berlind, "Microsoft's patchwork mess" (July 3, 2004) writes:

    "The notice, which was posted on Microsoft's site by 9 a.m. on July 2, 2004, says the Windows Update service will be distributing the fix later in the day. People who want to move more quickly are directed to download the code from Microsoft's Download Center."

    "But clicking the link will lead to a page that offers not a clue about where to find the fix that Microsoft says is there. The site lists popular downloads and even featured downloads. But nowhere is something that says, 'If you've come here for the download that protects you against Download.Ject, click here!'"

    This story underscores a huge chunk of my life's work (so far). A non-technical manager should have been able to post a change to the relevant web pages in the relevant web sites but clearly this did not happen. My guess is that the site in question is not database driven---or the database behind this web page(s) is not web-service driven--or the web service---well, you get the idea.

    I'm seeing some Microsoft program manager updating Microsoft websites with as much ease as sending an email---with as much ease as opening a "master document" in a Word Processor and routing an updated paragraph in that document to the appropriate web site. Having seen MSDN web programmers lecture on MSDNTV about XSD schema stuff driving MSDN webs, clearly the tools are there. It is just a matter of making them available to the right people at the right time. And SharePoint Portal Server is not one of those tools.

    Why did Don Box stop working on his WordML XSLT transform?

  • User profile image
    manickernel

    I had the same experience myself. You click on the link to "go directly to the updates page" and get thrown into the Automatic Updates process. I knew from previous experience to look further down for links in the enterprise instructions to find it, but for many home users, especially if they are on dial-up, that link becomes a dead-end.

    Overall I feel Microsoft does a good job with this, one has to compare them with the competition. Ever tried to find an APAR for AIX, get a relevant .rpm for RedHat?

    But there is certainly room for improvement, especially when seaching downloads by keyword on the MS site.

    Perhaps they should add a MS certification for a MCP  070-666 "Discovering and Extracting information from Microsoft.com"

  • User profile image
    pacelvi

    manickernel wrote:
    Perhaps they should add a MS certification for a MCP  070-666 "Discovering and Extracting information from Microsoft.com"



    LOL I almost choked on a firecracker with that line.

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