"What makes you think otherwise? User privacy is extremely important to Microsoft. What are we doing wrong?"
How about that time you were told to take your hand out of the cookie jar and stop taking customer information in the Win98 days?
"Microsoft's practice of collecting hardware serial numbers while registering software "compromises consumer trust and privacy,"
TRUSTe ruled in response to a consumer complaint.
Microsoft admitted it has collected such data, but said it has stopped."