Their "sorry for the inconvenience" doesn't really help when it means I have to replace my password across a multitude of websites (most of which I can't even remember). I'm just thankful I use unique passwords and two factor authentication for important sites like my email, WLID, online banking and facebook.
Only unique passwords for important sites? For shame sir.
Mind you, I use lastpass to generate unique passwords for each site - my memory is not that good.