, JeremyJ wrote

@JoshRoss: Most people that buy phones don't know or care about future updates. 

Humm... go tell people who own iPhone 4S they won't be able to upgrade to iOS 6, and hear what they'd say.

This carries the name of Windows, and Windows is known to be able to upgrade. If Apple products are not known to be able to upgrade and now is able to do so, but a Windows product don't, I'd say it doesn't meet user expectation.