@vesuvius: Is the reset you refer to the same thing as the push-reset that JoshRoss mentioned?

, vesuvius wrote

Perform a factory reset on the computer, the Sony team will tell you how to do this, it is the best option, otherwise you will start building a house on top of sand and complain that you have suffered death by many thousands of cuts, and again because this is a new PC, it shouldn't be that much hassle to just reinstall everything

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