A bit OTT perhaps, but nevertheless, with its latest revisions, MS has pushed out Windows and Office products that the company I work for, has certainly decided that they don't want, and will be staying with W7 & Office2010 until MS can come up with a more compelling argument.
Yeah a bit OTT but he has some valid points. I suspect your company isn't alone on this round of upgrades. I would love to have been a fly on the wall when this pricing scheme was discussed internally.
It also seems, as some have suggested previously, that Microsoft loves to plug its ears when it hears bad news; much like a few here are wanting to do with the OP. That's really a tragedy for Microsoft because like anyone unless you can admit your mistakes you won't be correcting them any time soon. I'm sure with the politics and bureaucracy of a big company like Microsoft it only makes matters worse.