@DeathByVisualStudio: I've seen IT professionals with with negative attitudes about the products that they are implementing sink or sour entire projects. Their attitude spoils the users perceptions and then nobody is happy.
Oh you mean like yours where 80 percent of the users are considered stupid or where the IT "professional" knows best? Yeah my customers really enjoy working with people like that. It's funny because a lot of my success has been because of guys like you who preceded me.