As blowdart suggested Facebook already proves that people are willing to be spied on. It's not about what the users like or don't like nor the percentage of users who have issue with the direction. My point is that Microsoft has turned a corner and for whatever reason doesn't seem to be listening to their customers whether is the majority of people, a large contingent, etc. I think it's been said here before (and I'm paraphrasing) that they don't like to be told they are doing something wrong and just block out those voices. Well if the vast majority of Xbox users complain over the direction they are taking that's just more reason for them not to listen.