Coffeehouse Thread

3 posts

Update to Windows 8.1 fails, twice

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  • Doctor Who

    I have tried twice this week to update my Windows 8 Pro machine to Windows 8.1 Pro. Once on Tuesday and again today. It failed both times with error 0xC1900101- 0x30018. Is there any way I can get help from Microsoft on this to figure out what's wrong, or am I left to sink or swim on my own?

  • DaveWill2

    @Doctor Who: what does the C:\Windows\WindowsUpdate.log file show just before that error is in the log?

  • Doctor Who

    @DaveWill2:I'm sure it does, and I've looked at it, but I'm now sure where it says it.

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