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What should be in an ecosystem

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  • User profile image
    giovanni

    Consumers today expect to have an ecosystem of services with their devices/PCs. While I completely understand that people want to choose their ecosystem independently from their OS, Microsoft, Apple, and Google cannot afford not to have a compelling and complete offer for consumers.

    So what makes an ecosystem complete for you? Should all tech giants compete with Netflix, Spotify and the like? How about eBooks?

    I think the following is the minimum a consumer has come to expect:

    1. email, contacts, and calendar
    2. cloud storage synched locally
    3. online document editing

    What I don't know if they should be included are music, video, and eBooks stores. Does it really make sense to compete with other specialized services?

    What should be included, but is currently not available in a satisfactory way is a decent management system (online and offline, with apps AND more full featured old-school desktop programs) for otherwise purchased media such as music, video, eBooks, etc. Sure Apple has iTunes Match, Xbox has something similar, but I want to store on the cloud my files and make these available to my devices, with the bitrate and format of my choosing.

  • User profile image
    magicalclick

    First requirement: OS must has the said AAA app in best quality the developer can offer. If not, do a better job at it and be creative about it.

    Optional requirement: First party offering.

    That's in general. For music, I think it would be nice to do first party, because I don't want to use iTune, tehehe. Although I haven't used Xbox Music except I bought one song from Zune. Seriously if they add Karaoke to every song, I would pay for the subscription right now. I don't understand why can't they do just that's one little extra work.

    Leaving WM on 5/2018 if no apps, no dedicated billboards where I drive, no Store name.
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    bondsbw

    I want the hardware-based information barriers to be taken down.  I want to see more of the attitude Apple is taking with Handoff in Yosemite/iOS 8, and Google took with Chromecast.

    Copy-and-Paste between devices... when that sort of thing "just works", I think we will find ourselves using these ecosystems of devices in completely new ways.

     

  • User profile image
    bondsbw

    And I don't care much at all for service ecosystems.  What really ties eBooks, online music, and app stores together?

    • Common payment method
    • Hardware (particularly in the Apple world)

    Since I would like to see barriers between devices torn down, that leaves the common payment method... which doesn't seem like much of a compelling reason to stick with an ecosystem.

  • User profile image
    JohnAskew

    Printing from my phone is challenging. Workaround is to email to myprintername@hpeprint.com for that brand if new enough hardware, but I haven't met anyone who thinks printing is not important and nearly no one can print from their phones easily - Android excluded here - 

    Printing from a phone should be an expectation and should be fulfilled. I guess it is a matter of printer drivers, but the workaround above is sufficient if not ubiquitous.

  • User profile image
    giovanni

    @bondsbw: I don't know about the common payment method. My credit card and PayPal are my common payment method :)

    On the other hand, I do think the hardware barriers should disappear and are still higher than they need to be.

    For content bought on a specific platform, things are a little better: you buy music on iTunes and it synches on all devices, same for xBox Music, etc. However, that does not work as well for otherwise purchased music (ripped CDs for example) and you need to rely on music matching services which don't always work and don't give you the bitrate you want when synching on other devices.

    The other week, I bought a non-protected (no DRM) eBook and I wanted to send it to my Kindle Windows app. However, because you need a physical Kindle or an iOS Kindle app (not a Windows one) in order to have a Kindle email address, I could not share the eBook among devices (I ended up storing the file on OneDrive and I had to find an eBook reader app that worked on all my devices). Now this kind of experience can be very frustrating and it is common to eBooks, music and videos (with other file types and particularly with photos the situation is much better, though, for example photos tagged on Photo Gallery will not show the tags on OneDrvie, go figure...).

    Ultraviolet is doing something very interesting with video and is a good example of how also DRM protected content could be shared among devices.

    Personally I feel that more than full ecosystems (including video, music and eBooks), it would be interesting to improve on online storage, local management apps, and DRM management services...

  • User profile image
    vesuvius

    Azure

  • User profile image
    bondsbw

    , giovanni wrote

    @bondsbw: I don't know about the common payment method. My credit card and PayPal are my common payment method :)

    My apologies in case I was misunderstood, I meant that you only need to provide your CC/Paypal info once and you get access to books, music, movies, apps, etc.  It's a very minor convenience and alone has not been a compelling reason to go all-Apple or all-Google or all-Microsoft.

  • User profile image
    giovanni

    @vesuvius: I was thinking more along the consumer line, but I can see how that is compelling for developers.

  • User profile image
    giovanni

    @bondsbw: sure, theta is a convenient thing, but as you say, probably a minor one as every service can memorize you credit card or PayPal credentials.

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