@DeathByVisualStudio: I'm not condoning either... Civility and Reason lie somewhere in the middle of the extremes you mention.
I keep harping on it because those complaining about the complainers don't ever call out the rude fanbois and apologists. It's as if as long as you are saying nice things about Microsoft then you can be as rude and/or arrogant as you want. If both sides aren't called out (fainboi, troll, or otherwise) in the future the extremes and rudeness that go with it will always be present here. One side or the other will plant the seed of negativity that gets things going.