I know a lot of people want a direct response from someone from MS about the various real problems that exist, but I think we need to be realistic here. Even if everyone here at C9 was reasonable and accepted what they said, words would be twisted and posted in various sites across the internet with a sensational headline:
MICROSOFT ADMITS FAILURE
We're living in an age where every official word needs to be chosen very carefully. When there are people here willing to throw MS under the bus, others will be even less sympathetic.
I guess it'd be cool to know one of the developers and grab a beer or two and talk about it, but other than that I don't expect a satisfying official response.