So, I have two e-mail messages stuck in the outbox at the time being in the Windows metro mail app. I can't delete them, I can only read them. Tried syncing, didn't help. Tried restarting the app, didn't help.
If I try to send a new message, it just gets stuck in the outbox and I can't even delete that one!
Anybody has issues with this, or should I just switch to another e-mail client?
have you try the Windows Live Mail desktop app to see if you get the same error?
@bureX: I haven't noticed that issue, although things are never in my outbox long enough to delete them. I'd check another email app to make sure it's not your provider.
Windows Live Mail works just fine.
The message I've tried to send went through, but the original problematic message is still stuck. It's an e-mail with a >25MB attachment that was supposed to be sent via a GMail account, until I noticed later on it's too big and violates GMail policies... but I receive no message that the e-mail couldn't be sent, and I still can't click the damn thing and delete it, nor can I move it anywhere else. The metro interface is very limiting in this situation.
I had the same issue. The email has been stuck in outbox for a few days, and the mail attachment size is around 40MB.
I cannot find a way to remove it though.
I'm afraid that Mail app may consume a lot of network resource when bring it foreground every time because it may try to send the huge email again.
You can use the Task Manager in Windows 8 to see if the application is using any network bandwidth. There is a column in there so you can see all the apps and how many MB/s they're using.
This is Microsoft's way of punishing you for not sending it via your SkyDrive.
good point, it should upload to SkyDrive automatically.
Never try to send attachments larger than 10MB. Email is not made for file transfers.
Yeah, but the Mail app should at least tell you it's too big and let you remove it from the Outbox. This is just lazy design. I've been disappointed with all of the "app previews".
I've got the same issue now. Message stuck in the outbox (no attachments) and the folders have stopped syncing.
I really hope MS fixes these issues before October or it really will be another Vista.
In desktop Outlook, when messages get stuck in the outbox, you can usually edit the message and then save as draft to get it out of the outbox. Are you not able to edit the message again in the Mail app?
Nope, it won't let you do anything with messages in the outbox.
I did a cold restart and it seems to have "unstuck" things for now. The inbox hadn't been updated for three days.
I had the same problem. Turn network connections off on your PC (either unplug network cable or switch off wireless), then go to the outbox in the app and click on the email. It now has an option to delete, which it didn't have before. This is because, whenever your connected to the internet, it will keep trying to send it, so you don't get an option to delete.
@leojameselliot:Good to know. I haven't had this problem since installing the retail version, so it's possible that it was fixed.
I had same problem I figured it out if you hit the space bar while in the outbox it selects the e-mail message that is stuck than press the delete key...
same problem here ... two emails stuck in the outbox (btw, no attachements, so they were just a few kb at most)
thanks @leojameselliot for the tip, cutting the machines internet connection indeed does bring up a delete option (!) seriously, what were the designers thinking.
(metro-)mail is nice at first glance but it lacks some serious features, even more for non-touch-users.
- collapsing/expanding imap folders - drag/drop support for moving/copying mail - deleting emails stuck in outbox folders (without the need to be offline to do so) - giving more info about what's going on (send/receive progress)
Can't believe such a crap bug hasn't been dealt with. Fix your apps MS!
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