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Windows 8's PR problem...

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  • User profile image
    ManipUni

    Is it just me or is news surrounding Windows 8 overwhelmingly negative? Even on sites which are fairly pro-Microsoft the message coming across is difficult to read as anything better than a neutral tone which sometimes diverges into negativity.     

    We all recall how Vista's PR went post-launch but at this point in Vista's release cycle everyone was more positive than this even given the development issues and features getting dropped. 

    Seems Microsoft as a company is really stone-walling many of the complainers too, failing to provide believable justifications or explanations for why things are the way they are.  

  • User profile image
    exoteric

    I have the same feeling but it appears to be usability criticisms related to the unified tablet and desktop interface and not technical criticisms at all. It'll be interesting to see what tweaks will appear, if any, in terms of usability, in the next release.

    Still, I think my "computer savvy" brother in law will really like the new modality.

  • User profile image
    Ian2

    In my small mind it is quite simple:

    Windows 8 ARM devices are for people who want an alternative to an iPad.  Hardware wise I would expect a range of devices ranging from cheap all the way up to exotic.

    Windows 8 Non-Arm devices are for everyone who also want a traditional PC type option.

    When it hits the market I think that the differing price points between the two hardware platforms will be a great boon in helping  "us" understand our own requirements as well as differentiating Windows 8 from previous generations of Windows.

    Go on then, tell me it isn't that simple.

  • User profile image
    Dr Herbie

    @Ian2: The 'not simple' bit (IMHO) is that the start screen will force desktop users to act like tablet users -- and that's quite a disconnect.

    If they just added a 'don't use metro start screen' option for the desktop then I think a lot of desktop users will be a lot more happy about upgrading.  MS do seem to be expecting tablet users to be the majority.

    Herbie

  • User profile image
    spivonious

    , Dr Herbie wrote

    @Ian2: The 'not simple' bit (IMHO) is that the start screen will force desktop users to act like tablet users -- and that's quite a disconnect.

    If they just added a 'don't use metro start screen' option for the desktop then I think a lot of desktop users will be a lot more happy about upgrading.  MS do seem to be expecting tablet users to be the majority.

    Herbie

    But without the Start Screen, I don't think Windows 8 offers enough on the surface to cause users to want to upgrade. After using Windows 8 on my main machine since the beta came out, I have to admit that I'm used to the start screen now and am just waiting for some better metro apps. The Win+I and Win+C shortcuts needs to be more visible though; the hot corners with the mouse is something I almost never use.

  • User profile image
    figuerres

    I think the windows 8 / metro / startmenu thing is like the windows media center but in reverse.

    Microsoft said more or less "not many folks use media center the stats show us this fact" but in the last 2 versions of WMC very little has been done to promote it.  it's a "Hidden feature" that i bet 70-90 % of users have never even seen and even if they have seen it very few of them have a cable card slot to get use of one of the key features .. or a tuner card for that matter. so now it's going to be an addon for windows 8.

    I rather suspect that the folks at MS have a fear that if they did not push metro it would not take off and go mainstream and wind up like WMC soon down the road.

    so they "bet the farm" on it.

    problem is that for a can't even begin to count how many users  the new metro start screen will be a deal breaker as it stands now with forcing it on users.

    IMHO they should have just done two versions of windows and let folks pick the one they want.

    if metro and the tablet are as great as they think they are the market would show this with the sales numbers....   that's a really good "stat" to go by.

    there are problems with the two versions idea yes, but I see problems with the "all in one" method also.

  • User profile image
    magicalclick

    @ManipUni:

    nope, it is not a PR problem, not how MS sees it. The people who complains don't know what they are talking about. Those people just try two hours, which is not enough to indicate Start Screen is lacking in any way.

    In fact things like Up button should be permentatly removed from any future Windows as it is how many C9 people also suggested.

    @figuerres:

    Yeah, I think so, one reason WMC failed is because very few people know it is in Windows because it wasn't forced. Although there are many ways to slap information in front of customers, for example, have advertisement on cheap places.

     

    Leaving WM on 5/2018 if no apps, no dedicated billboards where I drive, no Store name.
    Last modified
  • User profile image
    evildictait​or

    I think the problem (once again) is that Microsoft made the mistake of telling people what it was doing, rather than just releasing it and getting a pile of celebrities and adverts to say "wow - now my desktop is swooshy! Why have an iPad 3 when you can have a Windows 8".

    When was the last time you saw Android or Apple releasing pre-consumer technology for the news outlets to tear to shreds?

    Metro mode doesn't make sense if you don't have apps or an app-store and the interface didn't work well enough in the Developer Preview for people to see the point. It also takes a week or so to get used to, but most people tried it once, said "this is icky" and then took to the blog-o-sphere to spout nonsense. It's almost fashionable these days to complain about Windows8 on twitter, blogs and news-stories, and Microsoft aren't doing anything to control the bad press like Google and Apple do with their products.

    Microsoft have also made the mistake of telling people what won't be in Windows8, rather than what will. Apple don't point out that iPads don't have DVD drives, or that you can't run programs in a classic windowed desktop mode on their tablets. Microsoft shouldn't have said anything about it either.

    Microsoft should also have specific logic in the DP and CP to prevent you running it in a VM. Windows8 DP/CP completely suck in a VM, and that's how most people have been running it up till now, and exactly how most people won't be using it when it gets released.

    The shame is that metro is actually quite usable now, but once again Microsoft has allowed half its user-base to get so terrified of Windows8 that they'll ask PC-World or Walmart for the "Windows7 version please, because I hear the Windows8 one wakes up at night and scares children" without even trying it.

    Nobody else does PR quite like Microsoft.

  • User profile image
    vesuvius

    I don't think that the media is necessarily negative, but I think people have just recoiled and decided to wait and see. Initially the problems with Windows 8 were a lack of communication from Microsoft to its core developers, as the Windows team thought they would dictate, but Windows needs developers, and most of them are frustrated, angry and unenthused.

    Steve Ballmer is known for repeating the words "Developers, Developers, Developers!", the Windows team decided to perturb its core developer base, marginalise and sideline them, but it is they that will make the platform shine.

    I have gone back to Web development for now, as I cannot bet on Microsoft's commitment to anything.

     

  • User profile image
    Harlequin

    , vesuvius wrote

    Steve Ballmer is known for repeating the words "Developers, Developers, Developers!", the Windows team decided to perturb its core developer base, marginalise and sideline them, but it is they that will make the platform shine.

    ++

  • User profile image
    evildictait​or

    Just an interesting experiement:

    Windows 8 "good idea": 44.9m hits on Google

    Windows 8 "bad idea": 7.5m hits on Google

    Windows 8 "great": 2830m hits on Google

    Windows 8 "terrible": 91.6m hits on Google.

    Seems like a lot of people actually quite like Win8 :/

  • User profile image
    DeathBy​VisualStudio

    windows 8 "difficult": 203m hits on Google

    Windows 8 "bad": 745m hits on Google

    And next on Fox News...Flying Pigs!

    If we all believed in unicorns and fairies the world would be a better place.
    Last modified
  • User profile image
    evildictait​or

    @DeathByVisualStudio:

    Windows8 "easy" 1160m hits on Google

    Windows 8 "good" 1720m hits on Google

  • User profile image
    blowdart

    Windows 8 killer pigeon : About 24,300,000 results (0.12 seconds)

  • User profile image
    evildictait​or

    , blowdart wrote

    Windows 8 killer pigeon : About 24,300,000 results (0.12 seconds)

    The best bit is that this thread is now the top hit for that Smiley

    It wasn't supposed to be a scientific study. It was just an indication that whilst some people are very loudly objecting to Win8, that doesn't mean that everyone hates it.

  • User profile image
    DeathBy​VisualStudio

    @evildictaitor:

    evildictator is wrong: 17.3M hits on Google.

    You're right; not scientific at all nor an even a close approximation of scope. These kinds of searches are worthless because they pick up stuff like:

    "Whilst Windows 8 suxx a$$ iOS is good". Of course you knew this when you posted your "proof".

    If we all believed in unicorns and fairies the world would be a better place.
    Last modified
  • User profile image
    Heywood_J

     

    It wasn't supposed to be a scientific study. It was just an indication that whilst some people are very loudly objecting to Win8, that doesn't mean that everyone hates it.

    Wrong.  Those search results are 100% meaningless, due to the fact that Google sucks.  Any page which contains the words "Windows 8" and "great" will show up in the search results, even if the word "great" is used for something completely unrelated to Windows 8.  And, if you dig into the search results a little (basically anything beyond the first couple of pages of results) you'll find that most  pages contain "great" but no mention at all of Windows 8 at all.  That's why there are 24 Million results for "Windows 8 killer pigeon".

     

  • User profile image
    evildictait​or

    Heywood_J wrote

    Wrong.  Those search results are 100% meaningless, due to the fact that Google sucks.  

    Fine. Whatever. It was just a mini-experiment.

    And for the record, you get similar results on Yahoo and Bing as well.

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