Coffeehouse Thread

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Windows Phone 7 , are you ready for REAL FeedBack? You are listening ?

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  • User profile image
    Dovella

    Feedback from my Friends Enrico G.

    TO : Joe Belfiore and WP7 Team

    I’ve been a BlackBerry user for the last three years. I’m a quite heavy messaging users, I have three different email accounts on my BlackBerry, I also use the BlackBerry Messenger, Twitter, Facebook, Whatsapp and of course SMS on a daily base.I decided to buy the LG Optimus 7 with Windows Phone 7 at the launch day because I really like what I’ve read about it.So I started using WP7 with the best attitude, I know it’s a brand new OS so I’m ready to live with some initial limitations.In Europe it’s really common for people to have two mobile phones, usually one is for personal use and one is for work.I like to file my contacts numbers using the Home phone and Work phone fields so I know which number to use.I’ve imported in WP7 about 400 contacts and I was really surprised that in a system so “contact centric” I couldn’t send a SMS to a generic phone number.When you view the contact details, only the “mobile” number offers the possibility to send a SMS.At first I was shocked, I tried everything but I couldn’t find a way to send a SMS to a number that was not listed as “mobile”.After asking around I was told that there is a way... it requires about ten clicks: so if you are viewing a contact, you need to get out from there, go to the start page, choose the SMS app, start writing a new SMS, avoid to use the auto completion recipient field, click on the + sign, search for the contact and finally choose a phone number.

    That is really an awful user experience.I understand that in US most people don’t have to face this problem, but here in Europe you are going to have a lot of frustrated customers.And the problem itself could be easily solved just adding a context menu to the phone numbers in the contact page showing the optional “send SMS”.

    Given that WP7 has been presented to the public as a system that put the things that you care more about up front to be easy to be used, I find quite ironic that to send an SMS it take so many non-intuitive steps.

    You might think that is a minor hiccup, but it’s not: when I told to some friends about it, they thought I was kidding, they couldn’t believe it.You know, I can leave with some features missing from the phone, I knew about them when I bought it and I understand some of them will come in future updates, but some basic things like the ability to send (easily) SMS to a generic phone number are really a “must have” feature. Having hundreds of contacts that don’t use the “mobile” field at all is not a corner case, very likely it’s the majority of the users.So please take the time to make the required fix and to released it ASAP, since those little “stupid” things will hurt the WP7 perception a lot, and it’s a shame since the overall quality of WP7 is amazing.

    Thank you.

  • User profile image
    ManipUni

    Worst. Formatted. Message. Ever.

  • User profile image
    Bas

    @ManipUni: Did you mean to say


    Worst

    Formatted

    Message

    Ever?

  • User profile image
    spivonious

    Okay, so what you meant to say was:

    "Why isn't there a Cellular 2 choice for contact phone numbers?"

    Honestly, I don't know anyone with more than one cell phone. What would be the point?

  • User profile image
    Lee_Dale

    What about having to call MS support to activate your Live ID on the phone?

    What about being able to share pictures on Facebook but not photos?

  • User profile image
    PaoloM

    , spivonious wrote

    Okay, so what you meant to say was:

    "Why isn't there a Cellular 2 choice for contact phone numbers?"

    Honestly, I don't know anyone with more than one cell phone. What would be the point?

    Really? I don't think any of my Italian friends has only one cellphone...

    Now, if we'd started supporting multiple SIM cards, now, THAT would be cool Smiley

  • User profile image
    ManipUni

    Why can't you name both the data field and specify the kind of data that will go into it? Want to add Skype username? Just click add, name: "Skype," Type: Letters, save. Now go into a contact select Skype, edit, and enter their Skype name.

    // Type: 0=Numerical, 1=Text, 3...10...999 = Placeholder 
    struct Info
    {
        public string Name;
        public string Value; 
        public int Type; 
    }
    
    ArrayList ContactInfo = new ArrayList(); 
    ContactInfo.Add(new Info(){Name="Skype", Value="BobSmith123", Type=1}; 


    There you go W7 team, I won't even charge you a consultants fee.

  • User profile image
    Sven Groot

    I guess the reason there's no such field is because Outlook doesn't appear to have one either, and I suppose WP7 is designed to sync with Outlook without data loss.

    The iPhone allows you to create custom field names for all field types though, so MS may want to look into that.

     

  • User profile image
    Ray7

    You can't create custom fields?

    Wow. That's a bit rubbish.

  • User profile image
    xinbaby

    I consider what time can i buy a wp7 

  • User profile image
    Dovella
  • User profile image
    blowdart

    @Dovella:Hold on, so you changed your message now to someone else's after people replied? That's pretty shoddy.

  • User profile image
    Dovella

    , blowdart wrote

    @Dovella:Hold on, so you changed your message now to someone else's after people replied? That's pretty shoddy.

    I FIX my message because this post is for Windows Phone 7 Team.

    I Linked this thread to Joe Belfiore, Charlie K. and other person of WP7 Team via Twitter.

    I

  • User profile image
    Ray7

    @Dovella:Yeah, but after people have replied to it, you shouldn't fix it (now I think about it, this forum shouldn't let folk alter a message after another message has been added). You should just put the correction at the end of the thread.

  • User profile image
    blowdart

    , Dovella wrote

    *snip*

    I FIX my message because this post is for Windows Phone 7 Team.

    I Linked this thread to Joe Belfiore, Charlie K. and other person of WP7 Team via Twitter.

    I


    And yet now your post says it's not your feedback, it's from a friend. Really you should have just posted anything entry from the "friend" and left your original one alone, because now some of the replies to your original post don't make a lot of sense

  • User profile image
    Dovella

     

    , blowdart wrote

    *snip*


    And yet now your post says it's not your feedback, it's from a friend. Really you should have just posted anything entry from the "friend" and left your original one alone, because now some of the replies to your original post don't make a lot of sense

    I know, and I'm sorry. But I'm
    interested in knowing the answer to someone of the
    team.

     

     

  • User profile image
    Dovella

    Why in Italy this service is different?

    We have only static Avatar.

    Why?

     

  • User profile image
    Dovella

    • POP3 config should have "leave on the server" options. Thanks.
    • Add an option to delete all the messages from an email account. Thanks Smiley

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