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Windows Phone Marketplace Account Notice – IP Violation Warning

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  • User profile image
    Ian2

    A little odd, I received the following email today but have not had any indication of which Apps might be infringing copyright.  Anyone else in the same position?

    "This is to inform you that you have more than one Intellectual Property complaint against your account. If we receive one additional Intellectual Property complaint regarding your account, your account may be terminated without further warning.

    Note: if your account is terminated, all your applications will be unpublished and not be available to republish.

    If you have any questions about the requirements of copyright, trademark or other laws, please consult an attorney.

    Windows Phone Store Team"

    Is anyone from the Windows Phone team able to comment?  Surely it would be sensible to alert me of any specific complaints before sending what appears to be a generalised notification?

    http://websurfaces.co.uk/2012/12/27/windows-phone-marketplace-account-notice-ip-violation-warning/

  • User profile image
    evildictait​or

    1. C9 is not a place where Microsoft employees will give legal advice or get drawn into complicated discussions on policy.

    2. Emails can, and routinely are fabricated to look like they come from the wrong place. Just because it claims to be from the Windows Store team doesn't mean you should click links in the email and type in your password.

    3. The word "may" is important in the second paragraph. It is not "will".

    4. The best place to get feedback on this is probably via the developer support on the page where you submit your app to the app-store. That will allow you to contact a representative at Microsoft who can deal with your request/complaint specifically, confidentially and authoritatively.

    5. if Microsoft claim you are breaking a policy of theirs, Microsoft's word is final. If however they are claiming that you are doing something illegal and you disagree with them, Microsoft's word is not final. In that case, consult an attorney.

  • User profile image
    Ian2

    @evildictaitor:

    Thanks. 

    2. The email came from wpmlegal@microsoft.com so pretty sure it is legit.  I am more than happy to remove anything that breaks any kind of copyright but it would help to know what that might be in the first instance.

    4. Good idea, thanks.

     

    In all honesty I make so little money from Windows Phone Apps that it is no big deal to remove any offending material (or even complete Apps). 

  • User profile image
    figuerres

    , Ian2 wrote

    @evildictaitor:

    Thanks. 

    2. The email came from wpmlegal@microsoft.com so pretty sure it is legit.  I am more than happy to remove anything that breaks any kind of copyright but it would help to know what that might be in the first instance.

    4. Good idea, thanks.

     

    In all honesty I make so little money from Windows Phone Apps that it is no big deal to remove any offending material (or even complete Apps). 

    really ... get in touch with MS and check with them.

    also I find it very strange that they send an email saying you have a problem with IP but not tell you what app is the one that is getting the complaints.  and do double check the email ... I have seen some fake emails in the past that looked really good - hard to see the fake unless you look at the source of the email.  and the from address can be totally fake, just cause it says reply to and from does not mean it came from that address or domain.

     

  • User profile image
    DaveWill2

    @Ian2:Post the email headers and maybe we can help raise red flags about the validity of the sender.

  • User profile image
    Ray7

    Mmm. Dunno.

    If this did come from Microsoft then they really need to word stuff so it doesn't read like a phishing scam.

     

  • User profile image
    ZippyV

    The least they could do is give some more details about the infringement.

  • User profile image
    blowdart

    , Ray7 wrote

    If this did come from Microsoft then they really need to word stuff so it doesn't read like a phishing scam.

    How is this a phishing scam? There's no links in the mail, it doesn't ask you to go login to a site and enter credentials, it doesn't ask for a reply ... it doesn't seem to do anything phishing related

  • User profile image
    MasterPi

    Did you check if you received prior notices that were accidentally filed in junk?

  • User profile image
    Jim Young

    , Ian2 wrote

    @evildictaitor:

    Thanks. 

    2. The email came from wpmlegal@microsoft.com so pretty sure it is legit.  I am more than happy to remove anything that breaks any kind of copyright but it would help to know what that might be in the first instance.

    Check the email header and find what SMTP server it came from. Phony emails will come from dubious named hosts, often gmail or yahoo servers. I find it odd that MS legal would be contacting you about an IP infringment - Why hasn't the plaintiff conntacted you directly?

  • User profile image
    magicalclick

    @Ian2: just to be clear, what they mean is, anyone can send you email from that address easily including @fbi.org, so, you need to check the email header or just call the phone number posted on the official website.

    Leaving WM on 5/2018 if no apps, no dedicated billboards where I drive, no Store name.
    Last modified
  • User profile image
    Ian2

    Here is the header, looks OK.  The only other emails I have had that might relate to this were last  year (I think)- 2010 - I was asked to remove the Manchester United Logo from my Apps which I did.  I know that legal departments can be slow but I'm not sure this slow and also strange not to have referenced a particular issue?

    x-store-info:J++/JTCzmObr++wNraA4Pa4f5Xd6uensydyekesGC2M=
    Authentication-Results: hotmail.com; spf=pass (sender IP is 207.46.100.23) smtp.mailfrom=wpmlegal@microsoft.com; dkim=none header.d=microsoft.com; x-hmca=pass
    X-SID-PRA: wpmlegal@microsoft.com
    X-AUTH-Result: PASS
    X-SID-Result: PASS
    X-Message-Status: n:n
    X-Message-Delivery: Vj0xLjE7dXM9MDtsPTE7YT0xO0Q9MTtHRD0xO1NDTD0w
    X-Message-Info: iIOHNJf19ljHGaTN8CSarYraMHDb0p6YYKTE5rfpWw4AYzb5Q0i6bmnA/MsjlgS/rfs0EgEVhap18FUUx3Px5xLEWsIb+OPmZhYvaZoT+mlr+LpsZ9lM1y2spr9wPVFuKDlzKmZ2v+8DByDq7sxGXQNnxd137+0G
    Received: from NA01-BY2-obe.outbound.protection.outlook.com ([207.46.100.23]) by BAY0-MC1-F20.Bay0.hotmail.com with Microsoft SMTPSVC(6.0.3790.4900);
    Thu, 27 Dec 2012 13:25:20 -0800
    Received: from BY2FFO11FD012.protection.gbl (10.1.15.200) by
    BY2FFO11HUB020.protection.gbl (10.1.14.140) with Microsoft SMTP Server (TLS)
    id 15.0.586.12; Thu, 27 Dec 2012 21:25:18 +0000
    Received: from TK5EX14MLTC102.redmond.corp.microsoft.com (131.107.125.37) by
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    Server (TLS) id 15.0.586.12 via Frontend Transport; Thu, 27 Dec 2012 21:25:18
    +0000
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    14.02.0318.003; Thu, 27 Dec 2012 21:24:56 +0000
    From: Windows Phone Marketplace Legal Group <wpmlegal@microsoft.com>
    To: "rd3d2@hotmail.co.uk" <rd3d2@hotmail.co.uk>
    Subject: Windows Phone Marketplace Account Notice - IP Violation Warning
    Thread-Topic: Windows Phone Marketplace Account Notice - IP Violation Warning
    Thread-Index: Ac0+uTuimFOzdM55RKSjDf538CJSJg==
    Date: Thu, 27 Dec 2012 21:24:55 +0000
    Message-ID: <45D74FC0FB65624C8E95E17215C7A87619E9B476@TK5EX14MBXC289.redmond.corp.microsoft.com>
    Accept-Language: en-US
    Content-Language: en-US
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    Content-Type: multipart/alternative;
    boundary="_000_45D74FC0FB65624C8E95E17215C7A87619E9B476TK5EX14MBXC289r_"
    MIME-Version: 1.0
    Return-Path: wpmlegal@microsoft.com
    X-Forefront-Antispam-Report:
    CIP:131.107.125.37;CTRY:US;IPV:CAL;IPV:NLI;EFV:NLI;SFV:NSPM;SFS:(77982001)(47976001)(59766001)(49866001)(31966008)(54356001)(53806001)(74662001)(47446002)(56776001)(47736001)(56816002)(551944001)(16406001)(54316002)(51856001)(15202345001)(5343635001)(4396001)(33656001)(74502001)(50986001)(46102001)(44976002)(16236675001)(512954001)(55846006)(76482001)(5343655001)(475974001);DIR:OUT;SFP:;SCL:1;SRVR:BY2FFO11HUB020;LANG:en;
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  • User profile image
    Bas

    Why did you add a link to your blog post when the text is exactly the same?

  • User profile image
    Minh

    , Bas wrote

    Why did you add a link to your blog post when the text is exactly the same?

    Why are you so grumpy?

  • User profile image
    davewill

    @Ian2: The IPs involved seem to check out ok.  Without any mentions of something specific to one of your apps, it still smells fishy.  Since you are in a position to pull all your apps, you are in a position to ignore the email and see if something more official shows up in the future.  Seems like legal issues of this type would be sent certified mail.

  • User profile image
    Ray7

    , blowdart wrote

    *snip*

    How is this a phishing scam? There's no links in the mail, it doesn't ask you to go login to a site and enter credentials, it doesn't ask for a reply ... it doesn't seem to do anything phishing related

    Yes, it was the complete lack of personalisation that had me fooled. No mention of a name, no mention of the offending application, no mention of the person who made the allegation.

  • User profile image
    Ian2

    I had a response to my original reply querying the email: 

    Here are the 2+ complaints submitted against your account:

     

    ISV Name

    App GUID

    App Title

    Deeplink or AppGUID

    DateSub

    Complainant

    Web Surfaces

    59fbee60-7893-e011-986b-78e7d1fa76f8

    MUFC

    http://www.windowsphone.com/en-us/apps/59fbee60-7893-e011-986b-78e7d1fa76f8

    7/13/2012

    Manchester United Limited

    Web Surfaces

    a617bf1b-0080-47f2-83a3-34d94120bc4f

    MUFC Highlights

    http://www.windowsphone.com/en-gb/store/app/mufc-highlights/a617bf1b-0080-47f2-83a3-34d94120bc4f

    12/17/2012

    Manchester United Limited

     

    Windows Phone Store Team

     

    These date back quite a while (2011?) and I (thought I) had already resolved the issue by removing the apps (I had used the clubs logo as the App icon)

     

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