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View Thread: Xbox Music - The service I wanted to love...
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    @svelasquez123: Argh. I'm certain I tried cycling the phone before this, but on a whim after reading your post, I cycled again and everything's working. That simply can't explain why the cloud collection stuff started to work, though.

    Well, I got something out of posting this, even if I'm still left with more questions than answers and features that I can't use on all devices. Thanks.

    Edit: By the way, it's clunky, but you can create playlists. Add music to Now Playing, go to the Now Playing queue, and there's a menu option to save the queue as a Play List. That link is talking about WP7, but it works the same on WP8.