@Craig_Matthews: I have to disagree; I don't think you speak for a majority and I think it is entirely subjective. I get far, far more complaints from friends and family using macs than I get from friends and family using Windows. "Why doesn't it do this" or "That's stupid, I wanted this other thing" or "Why is this so difficult when all I want to do is..."
Obviously, I'm one person and therefore as a statistical result set my experience is pretty much inconsequential, but that just says to me that it's subjective. To me the perception of Apple as being "more solid" is pure rubbish, and the delusions of a company who honestly believe their marketing (which is amazing by the way; I'm pretty sure Apple could sell machine guns to old ladies without much trouble).