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Video Downloads Truncating

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  • User profile image
    Clinton Lee

    Duncanma said:

    For anyone who has been having trouble from Australia or New Zealand... the network folks tell me the problem has been resolved. Can you test again and let us know what you see?

    Hi Duncan,

     

    It appears to be resolved for me now. The last couple of days I have been downloading videos no problem.

     

    >tracert ecn.channel9.msdn.com

    Tracing route to mschannel9.vo.msecnd.net [70.37.159.194]
    over a maximum of 30 hops:

      1     2 ms     1 ms     1 ms  ***.lowrp2.vic.optusnet.com.au [211.28.201.52]
      2     *        *        *     Request timed out.
      3     8 ms     7 ms     9 ms  meb4-ge2-0-4.gw.optusnet.com.au [198.142.160.13]
      4     9 ms     9 ms     9 ms  xe-3-1-0.md11.optus.net.au [119.225.14.253]
      5     *        *        *     Request timed out.
      6     9 ms     9 ms     9 ms  GigabitEthernet4-5.lon42.Melbourne.telstra.net [139.130.96.89]
      7    11 ms    10 ms    10 ms  TenGigabitEthernet0-12-0-2.exi-core1.Melbourne.telstra.net [203.50.80.1]
      8    25 ms    25 ms    26 ms  Bundle-POS1.chw-core2.Sydney.telstra.net [203.50.6.13]
      9    32 ms    26 ms    23 ms  TenGigabitEthernet7-1.chw51.Sydney.telstra.net [203.50.20.194]
     10    25 ms    35 ms    25 ms  micros20.lnk.telstra.net [139.130.254.78]
     11     *        *        *     Request timed out.
     12    26 ms    25 ms    25 ms  cds13.syd9.msecn.net [70.37.159.194]

    Trace complete.

     

    Thanks very much for your work and time to get this resolved. Now I can catch up on my channel 9 videos... yeay!

     

    Regards,

     

    Clinton Lee

  • User profile image
    Duncanma

    Clinton Lee said:
    Duncanma said:
    *snip*

    Hi Duncan,

     

    It appears to be resolved for me now. The last couple of days I have been downloading videos no problem.

     

    >tracert ecn.channel9.msdn.com

    Tracing route to mschannel9.vo.msecnd.net [70.37.159.194]
    over a maximum of 30 hops:

      1     2 ms     1 ms     1 ms  ***.lowrp2.vic.optusnet.com.au [211.28.201.52]
      2     *        *        *     Request timed out.
      3     8 ms     7 ms     9 ms  meb4-ge2-0-4.gw.optusnet.com.au [198.142.160.13]
      4     9 ms     9 ms     9 ms  xe-3-1-0.md11.optus.net.au [119.225.14.253]
      5     *        *        *     Request timed out.
      6     9 ms     9 ms     9 ms  GigabitEthernet4-5.lon42.Melbourne.telstra.net [139.130.96.89]
      7    11 ms    10 ms    10 ms  TenGigabitEthernet0-12-0-2.exi-core1.Melbourne.telstra.net [203.50.80.1]
      8    25 ms    25 ms    26 ms  Bundle-POS1.chw-core2.Sydney.telstra.net [203.50.6.13]
      9    32 ms    26 ms    23 ms  TenGigabitEthernet7-1.chw51.Sydney.telstra.net [203.50.20.194]
     10    25 ms    35 ms    25 ms  micros20.lnk.telstra.net [139.130.254.78]
     11     *        *        *     Request timed out.
     12    26 ms    25 ms    25 ms  cds13.syd9.msecn.net [70.37.159.194]

    Trace complete.

     

    Thanks very much for your work and time to get this resolved. Now I can catch up on my channel 9 videos... yeay!

     

    Regards,

     

    Clinton Lee

    That's great Clinton, I hope everyone else who was having issues find that it is working now as well

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