Site Feedback Thread

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Website Videos are slow/not working

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  • User profile image

    I seem to be having a similar problem for How to Videos like   seems to load a little bit and get stuck, reload page and it will be fast until the previous point (Caching) and then progress a little then get stuck.  I have yet to be able to view the video

  • User profile image

    Never Mind, Plugin Problem

  • User profile image
    Mike Greenway

    Out of all the people with this problem only a small % say any thing here. Dosen't it seem odd that so many of us have the same symptoms "We can play video from every other source on the web but not channel 9"? (mscdn) If all of our ISP are at fault, that means there is a whole bunch of ISP that are only hamppering MS content! Wide spread very specific accidents by ISP just dosen't add up to me. You? 

  • User profile image

    I continue to see almost unusable performance from the site  and like others I have not found any other site that I do not get great performance from. As has been said this is very frustrating because the content is so valuable. I seriously doubt that my ISP is throttling the content, even unintentionally.

  • User profile image

    I find it hard to believe it is the ISP that is the issue, if it was then why is channel 9 the only site that I have issues with?  I'm downloading video at 25KB/s from channel 9, however every other site I can download at 2MB/s!  Worst of all there is no resume support, so waiting several hours for a download to complete makes this really a hit and miss.

    Currently downloading:


    Tracing route to []
    over a maximum of 30 hops:

      1    <1 ms    <1 ms    <1 ms
      2    16 ms    15 ms    16 ms []
      3    16 ms    16 ms    16 ms []
      4    71 ms    71 ms    71 ms []
      5    63 ms    64 ms    64 ms []
      6    68 ms    68 ms    68 ms []
      7    71 ms    71 ms    71 ms []
      8    70 ms    71 ms    71 ms []
      9    64 ms    71 ms    84 ms []
     10    71 ms    70 ms    70 ms []
     11    78 ms    74 ms    74 ms []
     12    70 ms    71 ms    71 ms []

    Trace complete.

  • User profile image

    I've tried the same link as chrisnz and am downloading at around 110 kb/sec.

    Tracing route to []
    over a maximum of 30 hops:

      1     2 ms     1 ms     1 ms []
      2    26 ms    24 ms    26 ms []
      3    44 ms    42 ms    43 ms []
      4    43 ms    43 ms    42 ms []
      5    43 ms    44 ms    43 ms []
      6    42 ms    43 ms    42 ms []
      7    44 ms    49 ms    49 ms []
      8    43 ms    43 ms    44 ms []

    Trace complete.

    Files from elsewhere download at 670 kb/sec


  • User profile image
    Mike Greenway

    @chrisnz & Snixtor: IE9 tells me it will only take 6hr 14min to download the link chris posted.

    I'm too old to wait that long!


  • User profile image

    @Mike Greenway: Quick question... Do you get the same speed in another browser?

  • User profile image
    Mike Greenway

    @Duncanma: I tried firefox 4.0  on the URL below, with the same results.

    failed to finish downloading after a few minutes of SLOW.

    Nothing new from my ISP yet.

  • User profile image

    I have a separate issue when downloading from from our HQ behind multiple Paetec T1s.  Our transfers from will timeout and reset within the first minute.  Once in a while we are round-robin-ed to where the error doesn't occur.  I've asked Paetec to investigate, but I think there's a larger problem somewhere within the

    The IP subnet we have an issue with is: 65.54.87.x

    We are coming from 209.255.100.x.


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