TechEd North America Thread

22 posts

store receipt

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  • User profile image
    Johnkd24

    I didn't get a copy of my receipt when I left. I know they verified my email address but I dont see it in there. How do I get a copy?

  • User profile image
    Fancycakes

    I'm in the same boat, but haven't had a chance to check back at the store to inquire. If you find a solution, please respond, as I will do the same.

  • User profile image
    TonySwe

    ditto

  • User profile image
    jreed336

    Mine actually got tagged as spam, and had to release it from quarantine.

  • User profile image
    Johnkd24

    What was the sending address?

  • User profile image
    hc123

    It comes from Microsoft Retail Store.. microsoftstore at microsoftstoreemail <dot> com

  • User profile image
    Johnkd24

    Thanks

  • User profile image
    wds44

    I also didn't get a copy of my receipt.

  • User profile image
    Johnkd24

    I checked my SMTP gateways and done see anything from microsoftstoreemail.com.  I also checked all email messages addressed to my SMTP address in the last 24 hours and I don't see anything that would be it.  Would you be able to look at the headers and verify the MAIL FROM SMTP Address and perhaps the SMTP gateway it came from on the MS side?

  • User profile image
    jjdurrant

    got mine ok! I never gave an email do it must be using what you registered with which I believe is your .net

  • User profile image
    jreed336

    They asked me for an email address.  Here's the from info I got:

    From: Microsoft Retail Store <microsoftstore@microsoftstoreemail.com>

    Received: from mta22.microsoftstoreemail.com ([64.132.89.196])

     

    If you still can't find it via your registration address, go back and ask one of the store employees.  Woes case is inquire with your CC company. They can request a copy of the receipt.  I've had to do that for a lost receipt where I had to do a warranty registration.

  • User profile image
    Johnkd24

    Thanks for that info but still no dice on my audit logs.  I'm going to have to find time and find someone to help me.

  • User profile image
    Johnkd24

    They were able to repribt a summery receipt at the store on the expo floor. 

  • User profile image
    kkirchhoff

    Go to the store, same experience

  • User profile image
    jetson

    Sorry to hear that some of you didn't get the receipt.  I did receive mines.  I keep my e-mail address in a "memo" and I show it to the person who requests my e-mail address.  This usually eliminates nearly all the errors as the person can verify what is type in.  Of course I have to make sure I enter my e-mail address correctly in the first place.

  • User profile image
    ge1234

    I had two co-workers that did not get receipts.  They went to the store and provided an alternate address and received the receipt at the alternate address within a few minutes.

  • User profile image
    cigolegnarts

    Should come to the email address you registered with, which they verify at time of purchase and change if you ask.  My came no prob.

  • User profile image
    TonySwe

    I still haven't got my receipt. Is there anything I can do now that teched's over? Or maybe I don't need to show a receipt in case of warranty issues?

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