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Help with hanging installs

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  • User profile image

    I have a friend with a laptop running windows 7 starter.


    He's trying to install itunes on tis PC, which he had done before but then uninstalled it and now has a problem with it. everytime he goes to install itunes it gets half way through before freezing and then eventually retuning an error about installing a MS VC 80 x86 assembly.


    I have tried installing in admin mode but have had no luck with this. I have also downloaded one of the MS VC packages from the microsoft site and this also errors out with 1 second to go.


    anything i might be missing?

  • User profile image

    This sounds like something you should ask at one of the Apple forums - as it looks like a missing dependency in ITunes, likely caused by the fact that almost nobody tests software against the Starter editions.

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