"Know the Price, Specs and Features". Followed by an "article" devoid of price and features, and some half-assed speculation on specs from other websites.
Why share this garbage?
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No. I'm saying that the focus testing you're talking about didn't happen "recently". It happened in the mid-90's, when Clippy was still being developed. http://www.theatlantic.com/technology/archive/2015/06/clippy-the-microsoft-office-assistant-is-the-patriarchys-fault/396653/
Getting feedback from focus groups on a product you're developing is not a waste of time.
I'm getting these messages today, when I try it in IE:
We're working to restore all services as soon as possible. Please check back soon.
The mail they sent users about this was pretty crappy. "Hey, these features you've been using won't work as of today. We're not suggesting alternatives or mentioning wether we're planning to fix this in the future. Go * yourselves! Bye!"