Since you are so keen on providing solely the simpleton Republican view... I agree there is no reason to continue to waste my time on someone who is beyond hope or help.
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Really? I wasn't paying attention? Well I'm glad you were.
IMO it was government influence on the behest of big corp and the wealthy that leveraged weak regulations to gain advantage. Those that failed got bailouts. So the solution is to reduce regulations? That would sure cut down on the need for campaign contributions by big corp but would also create chaos as big corp would leverage our economy into the ground. Gone are the days when big corp and the wealthy understood that their has to be a balance, that they just can't loot everything. With the S&L scandal of the 90's, Enron, and now the most recent financial meltdown reduction in regulation will only create more of these meltdowns more frequently. Sure you get big money out of politics but you end up with an economic disaster.
You are actually supporting what I said... when you have a large and powerful government, there is more incentive to try to influence it... and those with more resources are likely to have more influence.
Again... is the answer eliminating the money... or eliminating the incentive?
So no lock on the door is better than a defective lock? If "eliminating the incentive" means "no regulation" than that's exactly what you mean.
Again... fix the system... of course much of what you say is what Ronald Reagan would call an "alien and discredited theory":
LOL. It's the Regan era that ushered in this whole era of "trickle-down economics". His followers were the ones who at every economic meltdown, recessions, or other excuse would cry for breaks for big corp. Decade after decade they whittled down effective taxes (including loopholes) for big corp and the wealthy to all-time lows. These "job creators" have had 30 years to show us how trickle-down economics are supposed to benefit us but instead has proven that the divide between the rich & poor will only get larger and the middle class will continue to diminish. And if you believe them it's all because of lazy people looking for handouts.
The issue is not with contributions, or even corporate contributions... the issue is the amount of power that government (at all levels) has today... run by elected officials whose only qualification to dictate how you live your life, what products you will buy, what industries will succeed and which will fail... is that they were able to get just enough people to vote for them.
I disagree. The growing divide between the rich & poor and the erosion of the middle class isn't because government is too controlling -- it's the opposite. How is it that we have financial meltdown after financial meltdown? It's because those with "big voices" (big corp, wealthy) dictate the laws that govern us. They are the bread & butter for politicians on each side of the isle. In the end we end up with deregulation and compromised legislation that results in big corp and the wealthy legally gaming the system. The only thing that is dictating our lives is the media whether it be "reality" TV or Fox "News".
@AndyC: I showed her the mouse corners trick later to which she declared I am not allowed to upgrade her laptop to Windows 8. Let's face it: all of the keyboard shortcuts and mouse tricks in the world isn't going to help Joe-user on the desktop. It's a geek's wet dream that people who are accustomed to the desktop on W7 will find the new keyboard shortcuts and mouse tricks "better". On a tablet sure it's fine but not on a desktop PC.
Perhaps it's ok to admit that for some or perhaps many W8 isn't going to feel like an upgrade to the W7 desktop they have today.
Users generally don't want you to explain things, just tell them what to do. They may act like they want you to explain it, but they don't really want to hear the answer. Something like "Go back to the start button, and your app is gone until you need it again" works pretty well.
It's all about how and what you communicate. I have co-workers who are more likely to try to explain things too much, or take a path that they think is what the users need, and it never seems to work out. I don't know, maybe I just have a knack for it, but I tend to get much different results than other people when dealing with users.
I did first show her the "return to the start screen via the start button (on the keyboard)". Her first response was "I have to press a key to close it?!?!? Dumb." That's what lead to the explanation.
Maybe the simple answer is the right one: the end user's comments are justified.
@spivonious: A lot of this comes down to the attitude of the person giving support. I think if you took one average user, and used transporter tricks to create a perfect replica, and gave the care and feeding of one over to somebody with a positive attitude about Windows 8, and then gave another to somebody who was negative, there would be some interesting results. The first user would have no problems with Windows 8, and would quickly come up to speed and be happy. The second would have no end of problems and would hate the experience.
While that's true it doesn't matter how pro-Windows 8 a support person is if the user lacks dexterity with the mouse, doesn't like remembering keyboard shortcuts, or all-in-all thinks the changes Microsoft made are stupid. Shortly after installing W8 on my home computer I remember coming home to a pissed off girlfriend because should couldn't figure out how to close Metro IE. I unbiasedly showed her both the mouse-drag-to-close and the <ALT><F4> shortcut. That just pissed her off even more. She said "That's stupid. Why can't they just have the little red x in the corner like they used to". Of course I told her she really didn't need to close it because Windows parks it so it doesn't take any resources. She wasn't impressed; "more technobabble" she said.
@magicalclick: I think that will all depend on the application. If the metro app is designed to prompt for unsaved changes then I would think it would behave just line a desktop app. W8 does prompt you when apps are slow to shutdown when shutting down Windows like W7 does today.
That said I do agree that the days of "you're just part of the whining minority" will be part of the marketing schtick for Microsoft. When your OS ships by default on the majority of PCs sold you can get away with stuff like that.
One can easily say:
Joe six-pack would have had [insert issue here] by using Windows 7 but won't by using Windows 8.
Each OS will have its own set of issues. The question is whether or not the new features/behaviors in Windows 8 solve more issues prevalent in Windows 7 rather than introducing more of its own.
That's fair and is where we'll have to disagree on whether W7 or W8 will be better for him on the hardware he buys.
Yes he will. Period. I support a large network of family and friends ranging from power users to drooling imbeciles, and I know with absolute certainty that many of them will have the problems that people are wailing about.