Oh, and the Sense cam was it? I'll take two.
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This really brought into focus, for me, what Channel9 is all about.
To me, it is getting easier to shine as a company if you just focus on the support of your product on the various levels that are available (take Channel9 for instance).
I believe so because I see more and more companies (very apparent in the "Brick-and-Mortar" landscape) falling behind on customer support.
This happened recently with a product I bought and posted a message (polite, to the point) about a feature that was to be added in (my suggestion). The developer has yet to respond to my post. And he is slow to respond on other posts.
This is just one example in an endless cycle of poor customer support, as far as I am concerned.
So, to come full-circle... why I believe it is easier to shine as a company now-a-days? Start by genuinely caring (again?) about your customers.
Just think, it's pretty dang hard for the average, decent person to bad-mouthed a company if they are being treated constantly as a team member.
I enjoyed this video and appreciate what you five guys are setting out to accomplish!
I just finished watching all three videos for this sequence.
All three contained Very insightful and useful information I would say (on several levels at that).
Learning in general is a passion for me. Just recently I have taken up programming (I use a program that has the LUA language embedded in it, AutoPlay Media Studio 5 (Pro for me)). I maintain a Website for such issues (free projects for all to use). And, you can find me and a great bunch of other developers over at the Indigo Rose Corporation forums, day or night.
My day job covers telephone and in-person technical support for our services and the customer's hardware (usually their home based computer(s)).
As far as the interviews... I now take the stance that I am not going to try to impress the interviewer(s), but I will remember to try and stay relaxed... as when I am dealing with any given customer I work with currently. They just as well should see me as I usually am.
Now, does M.S. have any positions in Florida open? (Wink) Or, can one work from home for any of their positions?
My wife and I want to move to a warmer climate state (like Florida) sooner than later!
Well, that's my first post. I hope I can get the choice of either cookie or cracker! (grin)