I ordered Pro from Niederland (10/12) and RT from Finland Store (12/12) and the status of both is still "In Process". No email about shipping.

Anyone has similar experience ?

Support doesn´t seem to try resolve it Sad. I contacted them many times but they only recommend  me to wait. Because "normaly" is shipping email generated next day and the same issue is with 2 orders, I suspect there is a system problem with my profile or VISA card.