I think the new system is a pile of cow dung..... to put it bluntly. I loved the dynamic index and search capabilities of the 2008 system. It helps to locate something the you don't know the EXACT name of. At my job, we also have to develop on systems that are disconnected and have NO internet, so how do we get help? We are limited or have to go back to our desk to search and then back to the lab with what might or might not be the solution we needed.