Sometimes an insiders view affords more optimism. There are still closed worlds that we can't see and that's probably best; sometimes, we are just kids that have to wait till christmas eve before we get to open the presents.
Quotes: "Microsoft is a brand", "the brand is a promise". I wonder what Microsoft sees as it's "promise" and how it weighs promises vs deadlines?
OK, but if the brand is personal computing, how did they allow themselves to fall so far behind in the hand held computing field? Windows phone is shaping up to be a failure because the vast majority of hand helds can't run the OS.